IT Infrastructure Engineer

� � Location: Pune | Bangalore | Mumbai

� � Experience Required: 7-10 Years

� � Employment Type: Full-time

� � Shift Timings : 5:30 PM – 2:30 AM / 12:30 AM – 9:30 AM

� � Work Mode: Remote work with occasional travel as needed.

Job Description – IT Infrastructure Engineer

Roles And Responsibilities

 Monitor Active Directory & Exchange environment health and remediate any issues.

 Manage Active Directory global forest(s), including and not limited to group policy objects, sites and service replication, OU structure, and trust security.

 Troubleshoot any MS Windows operating system events along with remediation directed through change control procedures between IT interdepartmental processes.

 Review MS Windows server network connectivity alerts and remediate within required SLA agreements to prevent production outages.

 Ensure all Windows Server operating systems stay patched and secure.

 Review vulnerability scans and remediate issues to ensure all MS Windows operating systems are staying in compliance.

 Maintain a virus free and patched operating system working with InfoSec Teams.

 Implement project work as required for operating system, and application upgrades.

 Adhere to organizational Change Control procedures when making any system modification.

 The ability to write service tickets, change requests, and knowledge base articles with technical detail to ensure procedures followed within IT governance.

 On-call responsibilities in rotating team schedule as required within the duties of the role.

 Qualifications

Bachelor’s degree in computer science, Information Systems, or a related field.

 Minimum requirement: Obtained a Microsoft Certified Professional and/or Microsoft Certified Associate certification that is Windows Server based. Having additional certification in Microsoft Azure or Microsoft 365 is preferred but not required. Skills

 Active Directory – (Site Topology, DNS, Enterprise CA, and AD Design Skills)

 Windows Server: 2025, 2022, 2019, 2016, 2012, 2008

 Windows Infrastructure and Domain Administration: DNS, DHCP, Account Management, Group Policy

 Understanding of system architecture: storage solutions, network topologies, security best practice, etc.

 Azure AD/Microsoft 365 Exchange Administration/Configuration/Trouble Shooting

 Experience within financial services, or technology companies.

 Strong scripting skills (Bash, PowerShell, etc.) for automating administrative tasks.

 Strong understanding of networking principles and security best practices within on-prem and cloud environments.

 Hands-on experience with monitoring and logging tools like Splunk, Dynatrace and SolarWinds.

 Firm understanding of ITIL best practices regarding Service, Incident, Problem, and Change Management.

 Familiarity with SOX and PCI regulatory standards

 Excellent communication skills and ability to collaborate effectively with development, operations, and infrastructure teams.

 Ability to translate business requirements into scalable, secure, and maintainable automation processes.